In today’s world of work, professional skills fall into two key categories: Soft Skills (or as they are also called “flexible/soft” skills) and. These two groups of skills play a crucial role in professional experience, but differ in their nature, how they are assessed, and how they are used. We will look at the differences between them, the importance of each category, and their impact on career success.

Soft skills

Soft skills – are the personal qualities and competencies that determine our ability to interact effectively with other people, adapt to changes and cope with stressful situations. They play an important role not only in professional activities, but also in all aspects of life, and help to interact effectively with other people, resolve conflicts and find non-standard solutions in difficult situations. These skills are developed with experience and can be improved through practice and self-reflection.

Table of examples of Soft Skills

SkillExamples
Communication skillsActive listening
Confident communication
Empathy
Management skillsLeadership
Time management
Decision-making
Teamwork skillsCooperation
Support
Conflict resolution
Personal skillsAdaptability
Creativity
Perseverance
Emotional skillsSelf-awareness
Self-control
Stress resistance
Problem solving skillsCritical thinking
Creative problem solving
Situation analysis
Interpersonal skillsBuilding relationships
Sensitivity to cultural differences
Diplomacy
Learning skillsResponsiveness to feedback
Self-learning
Dedication
Customer service skillsEnsuring quality service
Managing expectations
Ability to negotiate

Soft skills can be bettered through continuous self-improvement and practice. There are many books, courses, and trainings that help improve communication, leadership, and emotional intelligence skills.

Here are some books that will help you develop Soft Skills:

  1. “Think Again. The Power of Knowing What You Don’t Know”, Adam Grant, 2021

Explores the importance of revising one’s views and adapting to new knowledge for effective critical thinking.

  1. “The Art of Communicating, Thiet Nhat Hanh, 2021

Offers practical tips for improving communication skills through the development of compassion and mindfulness.

  1. “Remote Work Revolution: Succeeding from Anywhere,” by Tzedal Neely, 2021

Describes strategies for successful remote work, with a focus on leadership, teamwork, and effective communication.

  1. “Emotional Agility. How to get what you really want despite obstacles” (Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life), Susan David, 2020

He explains how to be flexible in your emotions and thoughts in order to respond effectively to change and succeed in life and work.

Hard skills

Hard skills – are professional and technical skills that can be measured and assessed through exams or tests. They can also be recognized by a diploma or certificate. Hard skills refer to specific knowledge in a particular field and are necessary to perform specific professional tasks. They can be acquired in educational institutions, through training, or through formal training and practical experience. The requirements for these skills remain stable regardless of the place of work. Acquiring such skills requires intellectual effort, logical thinking, and memory.

Table of examples of Hard Skills

SkillExamples
Technical skillsProgramming
Web development
Data analysis
Network administration
Cybersecurity
Financial skillsAccounting
Financial analysis
Investments
Mathematic skillsStatistics
Calculation
Mathematical modelling
Scientific skillsLaboratory technicians
Research skills
Biotechnology
Engineering skillsDesign
Production
Electronics
Linguistic skillsTranslation
Edit
Localization
Project management skillsProject management skills
Risk management
Agency methodologies
Office skillsWorking with Microsoft Office
Organizing documents
Administrative support
Marketing skillsSEO
Content marketing
Market analysis
Other skillsGraphic design
Video editing
Photo

Hard skills can be improved through formal education, training, online courses, and regular practice. Technical skills can be confirmed by certificates and diplomas.

Soft Skills vs. Hard skills

Despite the fact that Soft Skills and Hard Skills are different in nature, both types of skills are important in professional development. And in most cases, they are very closely related and cannot be separated from each other. Both types of skills are important for career development, they differ in their nature and application:

Comparative table

ParametersSoft SkillsHard Skills
NatureSkills related to personal qualities and emotional competenceSkills related to technical knowledge and skills
Measurement capabilityDifficult to measure, demonstrated through behaviourEasy to measure, verified by tests and exams
Method of productionDevelop with experience and emotional intelligenceThey develop through training and practice
RelevanceUseful in various fields of activity and personal lifeRequired for a specific profession
Dependence on the contextDepend on the situation and interaction with othersIndependent of the environment and corporate culture
ConfirmationNot subject to formal confirmationDiplomas, certificates, portfolios

Why is it worth developing your skills?

In today’s world, the labour market is changing at a rapid pace, which places new demands on employees. A successful career requires not only technical knowledge and skills, but also the ability to communicate effectively, resolve conflicts, adapt quickly to change, and think critically.

Where competition in the labour market is constantly growing, so it is essential not only to have professional skills, but also to have abilities that help you successfully interact with others and adapt to changes. In particular, developed Soft Skills help not only in work, but also in interpersonal relationships, contributing to better communication, conflict resolution and adaptation to changes. Hard Skills, in turn, are the basis of professional competence.

Conclusion

The balance between Soft Skills and Hard Skills is the key to professional success. Hard Skills allow an employee to fulfil their professional responsibilities, while Soft Skills facilitate effective communication, teamwork, and adaptation to change. For example, a physical engineer may rely more on hard skills, while a marketing specialist needs to develop soft skills more.

For a successful career, it is important to maintain harmony between these skills, as they are closely interconnected and complement each other, helping both in the performance of professional duties and in career growth.